Logikoof Technologies

Overview

What is Live Chat?

LGF has a cutting edge Live Chat platform that can be integrated with the virtual assistant to allow an agent to pick up any queries that require a human touch, the live agents will have the complete chat history between the user and the virtual assistant made available to them.

This makes sure that all user queries are tended to by a virtual assistant or a human at any cost. The Live Chat platform allows access to multiple agents at the same time.

Live chat platform demo

Live Chat platform

Platform for live agents to initiate a conversation with the user as and when necessary. The chat history between the user and the virtual assistant up to the time of transfer to live chat will also be made available to the live agent .

Logikoof's Traction

LGF ChatBot's Milestones

10+

Businesses

500+

Users

20 B+

Interactions

10+

Countries

Instant & Accurate Response.
Easy Integration, in just 10 mins
Video, Voice, Text based Chatbot
AI, ML, NLP & Deep Learning Enabled
VR (Virtual Reality) & AR (Augmented Reality) Support
Multi Language Support (Foreign & Regional/Vernacular)
Sentiment Analysis
Multi-Intent Sentence Simplification
Live Chat Integration
Live Dashboard to Monitor the Questions Asked, Accuracy and Feedback of the Users
Sentiment Analysis

500+ Active Users
1 Million+ Daily Active Users
Accuraccy, Reliability, Security and Scalability are paramount
Revenue Making Opportunity for our clients with our Advertisement Platform
Omni-Channel Chatbot can be integrated with website, android app, iOS app, Facebook, Signal, WhatsApp, SMS, IVR, Kiosk, Live Chat, Email, Twitter, Slack, Skype, Google Assistant and any provided APIs
Developed a new language, CBML (Chatbot Mark-up Language), which makes it very simple for anyone who knows English to create a conversational bot having contextual dialogue and workflow management. This language defines the journeys

LiveChat